There are three things you might mean by “remove my data,” and they’re different. Disconnecting a mailbox pauses Chiefy on that account but keeps what was already synced. Revoking access cuts off a connected app, like the Chiefy app in ChatGPT. Deleting your data removes your personal data from our records entirely. This article covers all three, from the lightest step to the most permanent.

Disconnect a mailbox

Rolling out. Connecting and disconnecting additional mailboxes is available to a limited set of accounts while we roll it out. If you don’t have it yet, you can revoke Chiefy’s access from your email provider, or delete your Chiefy account (below).

Disconnecting tells Chiefy to stop watching and syncing a connected account. Automation pauses, new mail stops syncing, and the mailbox moves to a disconnected state — but anything already synced is retained, so you can reconnect later without losing your setup.

1. Open Connected Mailboxes

   In the Chiefy web app, open Integrations, then find Connected mailboxes. (You can open the web app from the Settings item in the Chiefy side-panel menu, or go to app.chiefy.com directly.) Each connected account appears as a row with its current status.

2. Find the mailbox

   Locate the account you want to step back from in the list.

3. Disconnect it A

   On that mailbox’s row, open the overflow menu (⋯) and choose Disconnect, then confirm. Chiefy pauses automation and sync for that account right away. Your previously synced data stays in place.

   Chiefy · Integrations

   Integrations

   Manage your connected services and account permissions.

   Mailbox connected — bookings@bayviewcottages.com connected.

   Connected mailboxes

   Connect mailbox

   GmailGoogle account

   OutlookMicrosoft account

   Mailboxes synced to this account. Connect another to manage them all in one place.

   Jordan Lee Connected

   jordan@bayviewcottages.com

   Used to sign in

   Bookings Connected

   bookings@bayviewcottages.com

   Disconnect

   Alex Morgan Needs reconnecting

   alex@bayviewcottages.com

   Reconnect

   Disconnected (1)

   Integrations

   Google Calendar

   Used for finding availability and creating/updating events.

   Connect

You can’t disconnect the mailbox you sign in with. Because you signed in to Chiefy as that account, it can’t be disconnected from this screen. If you want to fully step away from it, request data deletion below.

Disconnecting is a pause, not an erasure. For the full flow — what changes after you disconnect, and how to reconnect — see Disconnect or pause a mailbox. To remove the synced data as well, use the deletion request further down this page.

Revoke the Chiefy app in ChatGPT

If you’ve connected Chiefy as an app in ChatGPT, you can cut off that access from ChatGPT itself. Revoking invalidates Chiefy’s tokens for your ChatGPT connection — all related tokens are revoked together, so a single revoke fully ends the session.

1. Open ChatGPT settings

   In ChatGPT, go to Settings, then Apps (your connected apps).

2. Find Chiefy

   Locate Chiefy in your list of connected apps.

3. Revoke access B

   Choose Revoke. ChatGPT ends Chiefy’s access for that connection, and every token in the set is revoked at once. To use Chiefy in ChatGPT again later, you’d reconnect and re-authorize.

   ChatGPT · Settings → Apps

   Chiefy B Revoke to disconnect Chiefy from ChatGPT

For developers: revocation follows the standard token revocation flow (RFC 7009). Posting a token to the /chatgpt/oauth/revoke endpoint revokes the entire family of tokens linked to it, not just the one you send.

Revoking the ChatGPT app doesn’t disconnect your mailboxes or delete your data — it only ends Chiefy’s access from ChatGPT. Handle those separately using the other sections here.

Request full data deletion

When you want your personal data removed for good — not just paused — send us a deletion request and we’ll erase the personal data we hold about you.

1. Email us

   Send a data deletion request to hello@chiefy.com from the email address on your account, so we can verify it’s you.

2. Tell us what you want removed

   Let us know you’d like your personal data deleted. We’ll confirm the request and remove your personal data from our records.

Deletion can’t always be honored in full. We may need to deny or limit a deletion request where keeping certain data is required to comply with the law or to meet ongoing contract obligations. We’ll tell you if an exception applies to your request.

Your rights under GDPR

If you’re in the EU, the law gives you specific rights over your personal data, and our Privacy Policy commits to them. You can:

• Access the personal data we hold about you, including a copy of it
• Correct information that’s incomplete or inaccurate
• Erase your personal data when there’s no good reason for us to keep processing it
• Port your data — receive it in a structured, commonly used, machine-readable format

To exercise any of these, email us at hello@chiefy.com. The same legal exceptions noted above can apply, and we’ll explain if one affects your request.